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Shipping, Cancellations & Returns

What is RICKI KitchenTrends.org:

 

RICKI, LLC's website (KitchenTrends.org) offers an online (web based) store that provides digital research files as well as e-mail newsletter subscriptions for purchase. The purchaser may not "resell" the research reports or charts to another user. RICKI also provides membership for sale, however these memberships are not for direct sale via the website. The website serves to provide information about the memberships, however final purchase of the memberships must be made offline.


Customer Service Contact Information:

 

Customer service contact for RICKI KitchenTrends.org website is provided via two different ways. The first option is to contact RICKI's customer support by sending an e-mail to support@kitchentrends.org. The second option is to call the RICKI customer service phone number at 704-953-0476.

 

Return Policy:

 

RICKI sells digital research files (Reports, Charts & Graphs). Once a digital file is purchased, and downloaded the sale is final and a return, refund and/or cancellation is not available. 

 

Refund Policy:

 

Once a digital file is purchased, and downloaded the sale is final and a return, refund and/or cancellation is not available. However, if a customer purchases a digital file but is unable to download the file successfully, and RICKI has verified that the digital file has not been received or downloaded by the customer, then RICKI will provide a full refund for the purchase of the digital file to the customer with in 30 business days.

 

Cancellation Policy:

 

Once a digital file is purchased, and downloaded the sale is final and a return, refund and/or cancellation is not available. However, if a customer purchases a digital file but is unable to download the file successfully, and RICKI has verified that the digital file has not been received or downloaded by the customer, then RICKI will provide a full refund for the purchase of the digital file to the customer with in 30 business days.


Delivery & Shipping Policy:

 

RICKI delivers ALL of its products and merchandise (digital research files) via the Internet. RICKI DOES NOT deliver digital files purchased on KitchenTrends.org via any other method or delivery system. RICKI will deliver all of its merchandise via the Internet to any persons or entity in the world that has the technological equipment, bandwidth and capabilities to receive such digital files.  If a customer does not have the technological equipment, bandwidth and capabilities to download and receive a digital file, then the customer will not receive the merchandise any other way. A customer may immediately apply for a cancellation and refund. RICKI will respond by canceling the order and refunding the customer's order by adhering to RICKI's cancellation and refund policies.